How Having a Television in Your Hotel Rooms Can Encourage Repeat Business
When guests check in to your hotel, they may be eager to relax after a long flight. In order to relax, most hotel guests are going to turn on the television at some point during each day of their stay.
Your television system can impress guests and affect their overall impression of your hotel as well. Your televisions and entertainment systems should include the following features to exceed the expectations of your guests. When your entertainment includes these features, you are more likely to win your customers' loyalty and they’ll be more likely to tell others about your hotel.
In-Room Televisions Should Be Large
With the rise in portable electronics, you need the size of the television to give guests a reason to appreciate this feature of the hotel room. If you instead have a small television in the room, they are more likely to dismiss it and the hotel as cheap for not providing entertainment that can rival what they can see on their smartphones, tablets or laptop computers.
Be generous when choosing the size of your in-room televisions. Also, don't be afraid to choose even larger televisions for suites or premium rooms. Guests are more likely to feel as though they are receiving special treatment when their hotel room has a television that’s larger than the one they enjoy at home.
The "Wow" Factor Is All About the Element of Surprise
Whether your guests are traveling for business or pleasure, they will be delighted when their hotel room offers something positive they can't experience at home. While it used to be easy for hotels to offer on-demand or pay-per-view as a way for guests to watch things they couldn't see at home, on-demand entertainment is now available with a few clicks on every tablet.
However, you can bring various things to your entertainment experience to truly "wow" your guests. Offer your guests complete integration services for every in-room hotel television to allow guests to watch what they want, whenever they want.
Interactive services that allow your guests to order room service or instantly message hotel staff members are likely to be appreciated. The in-room television should offer a high-quality image. Overall, the "wow" factor can be a combination of things that continually delight the guest.
Easy-To-Use Channel Guides Make Viewing Simple
Guests don’t want to spend an hour learning how to work a television, but some hotels still use complicated systems that require guests to put in too much time and effort. These systems can take the fun out of the simple experience of relaxing in front of the television after a long day.
Look for a system that makes it easy to change the settings and channels, and be sure to provide guests with a television that has an easy-to-use channel guide. A channel guide should be accessible from the first screen a guest sees after turning on the television.
A good channel guide should provide just enough detail to allow guests to make easy choices about what to watch without feeling inundated with too much information.
Finally, go with a trusted company to ensure that your guest room televisions and entertainment systems are high quality. Guests may consider the entertainment system when making posts to social media, leaving reviews on popular travel websites, or spreading the word about your hotel.
The experts at ProTVSolutions offer televisions, television-related electronics, cable and other entertainment packages to hotel owners so that they are empowered to exceed the expectations of their guests. When you bring the "wow" factor to your rooms, you will motivate guests to return time and time again.